Privacy Policy

Privacy Policy

The purpose of this policy is to inform data subjects about the various processing carried out by this organization through the website and affecting their personal data in accordance with the provisions of Organic Law 3/2018 of December 5th, 2018, on the Protection of Personal Data and guarantee of digital rights and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

Identification and contact information of the person in charge.

The person in charge is Jessica Wright, con CIF: X7790538R, y domicilio en Calle Arroyo 2, 29700, Vélez-Málaga, Málaga, España, e-mail: hola@lafabricadetraducciones.es.

Purposes of the processing of your personal data.

Users/navigators of the website of the responsible party: We will process your personal data provided through our web forms to:

To attend to requests, complaints and incidents transferred through our contact channels incorporated in the web page.
To understand the behavior of the surfer within the web in order to detect possible computer attacks to our website.
Comply with the legal obligations that are directly applicable to us and regulate our activity.
To protect and exercise our rights or respond to claims of any kind.
Where appropriate, sending commercial communications relating to goods or services that make up our business, and/or news or newsletters related to our industry.
Manage and send you the requested quotation
We manage your data to schedule the requested appointment.
Manage, administer, monitor your activity on the built-in blog/forum.

Clients: We will process your personal data provided through our web forms to:

The management of the commercial relationship.
The provision of the services you have contracted with us.
Administrative, accounting and tax management.
To attend to requests, complaints and incidents transferred through our contact channels incorporated in the web page.
To understand the behavior of the surfer within the web in order to detect possible computer attacks to our website.
If necessary, to carry out quality surveys that allow us to evaluate our service.
If necessary, carry out raffles.
Where appropriate, sending commercial communications relating to goods or services that make up our business, and / or news or newsletters related to our industry.
Comply with the legal obligations that are directly applicable to us and regulate our activity.
To protect and exercise our rights or respond to claims of any kind.

Legal basis for processing.

Users/navigators on the website of the responsible party.

In the consent you have given us to process your data for the purposes indicated. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
To comply with the legal obligations that apply to us. In this case, the data subject may not refuse the processing of personal data.
In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the data subject may not refuse the processing of personal data, but may exercise, where appropriate, the rights recognized in paragraph eight of this policy.

Clients.

Execution of a contract to which it is a party or application of pre-contractual measures. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
In the consent you have given us to process your data for purposes unrelated to the development or execution of the existing contract. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
To comply with the legal obligations that apply to us. In this case, the data subject may not refuse the processing of personal data.
In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the data subject may not refuse the processing of personal data, but may exercise, where appropriate, the rights recognized in paragraph eight of this policy.

Time periods or criteria for data retention.

The personal data provided will be kept for the time necessary to fulfill the purposes for which they were initially collected. Once the data are no longer necessary for the processing in question, they will be kept duly blocked in order to, if necessary, make them available to the competent Public Administrations and Bodies, Judges and Courts or the Public Prosecutor’s Office, during the statute of limitations period for any actions that may arise from the relationship maintained with the client and/or the conservation periods provided for by law.

THE CIVIL CODE. Between 5 or 15 years, depending on the case, in accordance with the provisions of article 1964.2 of the aforementioned law.
THE COMMERCIAL CODE. For 6 years, in accordance with the provisions of article 30 of the aforementioned law. It applies to business information related to (invoices issued and received, receipts, corrective invoices, bank documents, etc.).
THE GENERAL TAX LAW. For 4 years in accordance with the provisions of articles 66 to 70 of the aforementioned law. Applies to information related to tax obligations.
LAW 10/2010, OF APRIL 28th, 2010, ON THE PREVENTION OF MONEY LAUNDERING AND FINANCING OF TERRORISM. For 10 years in accordance with the provisions of 25 of the law.

Automated decisions and profiling.

The website does not make automated decisions or create profiles.

Addressees

For the duration of the processing of your personal data, the organization may transfer your data to the following recipients:

Judges and Courts.
State Security Forces and Corps.
Other competent public authorities or bodies, when the data controller has a legal obligation to provide the personal data.
Banks and Financial Institutions, in case you hire us.

International data transfers.

The organization does not make any international transfer of data.

Rights.

Data subjects may at any time and completely free of charge exercise their rights of access, rectification and erasure, as well as request that the processing of their personal data be restricted, object to the processing, request the portability of their personal data (whenever technically possible) or withdraw the consent given, and where appropriate, where applicable, not to be subject to a decision based solely on automated processing, including profiling.

To do so, you may use the forms provided by the organization, or send a letter to the postal address or e-mail address indicated above. In any case, your request must be accompanied by a photocopy of your ID card or equivalent document, in order to prove your identity.

In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Supervisory Authority (Spanish Data Protection Agency), through its website: www.agpd.es.

In compliance with the provisions of Article 21 of Law 34/2002 of services of the information society and electronic commerce, if you do not wish to receive more information about our services, you can unsubscribe by sending an email to the address hola@lafabricadetraducciones.es, with subject “UNSUBSCRIBE”.

Truthfulness of the data.

The interested party guarantees that the data provided are true, accurate, complete and up to date; and undertakes to inform of any change regarding the data provided, through the channels provided for this purpose and indicated in point one of this policy. It shall be liable for any damage or harm, both direct and indirect, that it may cause as a consequence of the breach of this obligation.

In the event that the user provides data of third parties, they declare that they have the consent of the interested parties and undertakes to provide them with the information contained in this clause, exempting the organization from any liability arising from failure to comply with this obligation.